A regional retail chain with 14 stores across the Bahamas and Turks & Caicos faced a growing problem: they had too much data—but too little insight.
The Client: A Growing Retail Chain Seeking Data Clarity
A regional retail chain with 14 stores across the Bahamas and Turks & Caicos faced a growing problem: they had too much data—but too little insight.
Store-level sales, online transactions, inventory movement, and staffing schedules were all managed in disconnected systems: Excel, POS exports, manual entry, and weekly WhatsApp reports from managers.
The executive team needed to stop guessing and start measuring performance across all locations—in real time.
The Challenge
- Weekly reports were outdated by the time they arrived
- Store managers each used different reporting formats
- Inventory mismatches led to overstock and missed sales
- No visibility into top-selling SKUs or regional patterns
- Financial reports had to be manually compiled by the finance team
The Solution: Novio Data Studios
Novio Group deployed Novio Data Studios, a modular business intelligence (BI) solution that pulls data from sales platforms, inventory systems, and HR platforms into a centralized dashboard.
Within four weeks, Novio delivered:
- Daily sales and inventory dashboards for all stores
- Performance benchmarking by location, category, and team
- Real-time alerts for stockouts and sudden sales dips
- Financial KPI tracking with drill-down by time, location, and SKU
- Executive summary dashboards auto-emailed every Monday morning
Results
- Reporting time reduced by 80% – From 5+ hours per week to under 30 minutes of oversight
- Increased inventory accuracy by 92% – Due to real-time tracking and better forecasting
- Improved revenue visibility across all 14 locations
- Enabled strategic purchasing and promotion planning
- Empowered store managers to track performance autonomously
— Regional Sales Director
Tools Used
- Google Looker Studio
- Zoho Inventory / Shopify Integration
- Airtable for store-level overrides and notes
- Scheduled reporting via Gmail & Slack
Ready to Turn Data into Decisions?
Whether you're a retail chain, e-commerce business, or service brand, Novio Data Studios helps you move from spreadsheets to smart dashboards—fast.