Results
GovernmentMinistry of Economic Affairs — PricePal
Designed, built, and now operate the national Price Comparison App (PricePal) for the Ministry of Economic Affairs — giving citizens real-time transparency into prices for essential goods across retailers nationwide.

Engagement type
Custom Software
National
deployment across The Bahamas
Ongoing
managed operation under SLA
Real-time
price transparency for citizens
Ministry
policy reporting enabled
Challenge
The operational problem
The Ministry of Economic Affairs needed to give Bahamian citizens visibility into prices for essential consumer goods — food, household items, and basic necessities — across retailers. No off-the-shelf solution met the national requirements: government data sovereignty, integration with retailer data sources, Ministry-controlled reporting, and a consumer-facing interface accessible to all citizens. The Ministry needed a technology partner who could not only build the platform but operate and evolve it under government SLA requirements.
Why it mattered
Consumer transparency depended on reliable data flows.
The Ministry needed a platform that could make price information usable for citizens and policy teams without creating a new manual reporting burden.
Approach
How Novio moved the work forward
We worked directly with the Ministry to define requirements: data sources, product categories, retailer participation model, reporting needs, and citizen-facing experience. We designed and built PricePal from the ground up — data collection pipelines that normalize pricing data from multiple retailer formats, a product and retailer management backend for the Ministry, and a consumer-facing comparison interface accessible via web and mobile. Novio Group operates the platform on an ongoing basis under a formal SLA, handling data ingestion, system maintenance, feature development, and reporting to the Ministry.
Solution
What was delivered
PricePal: a national consumer price comparison application with real-time price data across retailers for essential goods. The Ministry backend enables product and retailer management, price monitoring, and policy reporting. The citizen-facing interface provides search, comparison, and location-based results. Novio Group manages the complete platform lifecycle — operations, data quality, feature development, and reporting — under government SLA.

Delivered system
Built for usability, governance, and long-term operational control.
Technology & delivery
Capabilities used in this engagement
Each engagement combines strategy, implementation, workflow design, training, and support based on client requirements.
PricePal platform
Custom platform development
Data integration pipelines
Managed services
Government SLA
Next step
Need a similar outcome for your organization?
Start with a strategic assessment. We will review your current operation, identify the right modernization path, and outline a practical first phase.