01
Document & records digitization
Bulk scanning, OCR, indexing, and quality control.
EvidenceFour decades of records · Nursing Council
Capabilities, delivered.
Delivered across 200+ projects since 2017. Six capability groups let evaluators map Novio to terms of reference line by line.
Prefer to start from your problem? Tell us where the work is breakingThe complete service map.
Available as focused engagements or combined into a phased modernization programme.
Records & Digitization
02
EDRMS implementation — Docu Island
Ongoing support availableSearchable digital archives with permissions and metadata.
Evidence1.8M+ documents under management
03
Records governance & retention frameworks
Classification, schedules, ownership, and compliance rules.
EvidenceDelivered inside digitization programmes
Platforms & Information Systems
04
Licensing & permit management systems
Ongoing support availableApply, review, issue, renew, and verify in one system.
Evidence6 weeks to live · processing −60%
05
Registries & management information systems
Ongoing support availableOne authoritative record with governed access and history.
EvidenceNational nurse register · live
06
Case management & workflow systems
Ongoing support availableTracked intake, review, decisions, and service requests.
EvidenceConsumer Protection complaints intake
07
Citizen & e-service portals
Ongoing support availablePublic services for application, tracking, payment, and receipt.
EvidenceNurse application and renewal portal
08
Field & mobile data applications
Ongoing support availableValidated capture where inspectors and field teams work.
EvidencePricePal · multi-island collection
09
Legacy system modernization & replacement
Ongoing support availableReplace critical systems without stopping operations.
EvidenceNational nurse register · live
10
Institutional websites & web platforms
Ongoing support availableWeb platforms that carry useful institutional functions.
Evidence200+ projects delivered
Data & Statistics
11
National data collection & survey platforms
Ongoing support availableValidated field-to-database collection across programmes and locations.
EvidencePricePal · Map4Good with ORG
12
Statistics production & dissemination systems
Ongoing support availableRepeatable statistical production that is SDMX-compliant and open-data ready.
EvidenceAPRS · built for a 33-park network
13
Monitoring, evaluation & reporting systems
Ongoing support availableProgramme evidence for funders, leadership, and cabinet reporting.
EvidenceMap4Good with ORG
14
Data warehousing & analytics
Ongoing support availableReconciled sources and governed models for one trusted view.
EvidenceWarehouses built for insurance, government, and healthcare data
15
Dashboards & business intelligence
Ongoing support availableDecision views built on current operational data.
EvidenceMOEA national price visibility
Integration, Cloud & Operations
16
Systems integration & interoperability
Ongoing support availableDocumented APIs and governed exchange between systems.
EvidenceHow PricePal and Docu Island operate
17
Cloud infrastructure & migration
Ongoing support availableStaged migration with controlled cutover and operating continuity.
EvidenceGovernment systems in production cloud
18
Email & productivity platform migration
Ongoing support availableMailbox, identity, and collaboration migration without lost records.
EvidenceGovernment legacy-mail migration
19
Business process & billing automation
Ongoing support availableAutomated repeated work and billing from operational data.
Evidence800+ processes · logistics billing automation
20
Managed ICT operations & support
Ongoing support availableMonitoring, maintenance, support, and reporting after launch.
EvidenceNursing Council · PricePal, active
21
Cybersecurity & network hardening
Perimeter, endpoint, and email security for institutional networks.
EvidenceFortinet · Barracuda partnerships
Advisory & Readiness
22
ICT & systems assessments
Current state, gaps, risks, priorities, and a practical first move.
EvidenceThe starting point for major Novio builds
23
Modernization roadmaps & transformation advisory
Sequence, phasing, cost, ownership, and what to leave alone.
EvidenceSix-week release to multi-year programme
24
Requirements definition & tender scoping
Specifications, evaluation criteria, and a buildable scope.
EvidenceCDB · CARICOM procurement experience
25
Business continuity & disaster recovery planning
Recovery priorities, backup design, testing, and operating readiness.
EvidenceHurricane-zone architecture
26
Data protection & compliance implementation
Controls and operating practices aligned to the Bahamas DPA.
EvidenceContractual delivery baseline
27
KYC & incorporation workflow systems
Structured intake, review, evidence, and onboarding workflows.
EvidenceDigital onboarding · one client and entity system
Capacity Building
28
ICT capacity building, training & knowledge transfer
Role-based training, documentation, runbooks, and operational handoff.
EvidenceIncluded in every engagement
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